FAQ Page
Answers to common questions about our custom furniture, ordering process, and craftsmanship.
Common Customer Questions
Most frequently asked questions about our custom furniture, designs, and services.
What kind of furniture do you build?
I build custom hardwood furniture including dining tables, console tables, hallway tables, end tables, benches, and accent pieces. Every item is handcrafted from solid wood — no veneers, no particleboard.
Do you use real hardwood?
Yes. Every piece is built from premium hardwoods like red oak, walnut, maple, and cherry. I hand‑select boards for grain, strength, and character so your furniture looks beautiful and lasts for decades.
Can I customize the size, wood, or finish?
Absolutely. Custom sizing, wood species, stain colors, finishes, and design details are all part of the process. If you have an inspiration photo, I can build from that too.
Can you match a stain or color?
In most cases, yes. If you have a sample, photo, or existing piece you want to match, I’ll get as close as hardwood allows.
Do you build matching sets?
Yes dining tables with matching benches, chairs, and console tables with matching end tables, or full room sets. If you want a cohesive look, I can design everything together.
What payment methods do you accept?
I accept cash, card, and digital payments. If you prefer a specific method, just let me know.
Do you offer delivery?
Yes — I offer white‑glove delivery and setup within 100 miles of Graham, NC.
This includes:
• Careful transport
• In‑home placement
• Leveling and assembly
• Felt pads added to protect your floors
• Removal of packing materials
If you’re outside the 100‑mile range, we can discuss pickup or special arrangements.
• Careful transport
• In‑home placement
• Leveling and assembly
• Felt pads added to protect your floors
• Removal of packing materials
If you’re outside the 100‑mile range, we can discuss pickup or special arrangements.
How long does a custom build take?
Most pieces take 2–6 weeks, depending on size, wood species, and current workload. I’ll give you a clear timeline before the build starts and keep you updated along the way.
Do you offer warranties or guarantees on your furniture?
Yes! We stand behind the quality of our craftsmanship. If any issues arise due to materials or workmanship, we’ll work with you to resolve them promptly.
Do you require a deposit?
Yes most custom builds require a 50% deposit to secure materials and begin the project. The remaining balance is due at pickup or delivery.
What if I’m not sure what I want yet?
No problem at all. Many customers start with a room photo or a rough idea. I’ll help you choose the right wood, size, and style for your space.